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How to: Delivering packages to Serverius

80% of the Serverius customers are from outside The Netherlands. That's why most of our customers just send their hardware to us and we put it online. If needed, you clients can request a "kvm over IP" to connect remotely to its hardware without being physical at the colocation data center himself.

How it works:

The main principle is to "send your hardware to yourself at the Serverius datacenter address". You are allowed to do this because every colocation client has a renting contract between Serverius and Client and therefore the Client has the right to sent hardware which will fit in its colocation rack / cabinet. At the data center, Serverius will only receive the package(s) on behalf of the customer.

To sent your packages, you need to add the"SENDER" +"RECEIVER" + "SHIPPING ADDRESS" (delivery address) and the "BIL TO ADDRESS + YOUR NAME" contact details:

"Sender" your (company) name:
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[Your (client) contract name]
ATTN: [your personal name]
[your personal address]
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"Receiver" your (company) name:
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[Your (client) contract name]
ATTN: [your personal name]
[your personal address]
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"Delivery (receiver) address Serverius datacenter DC1":
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Your name or company name
ATTN: [your client (company) contract name]
De Linge 26
8253PJ Dronten (The Netherlands)
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"Delivery (receiver) address Serverius datacenter DC2":
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Your name or company name
ATTN: [your client (company) contract name]
Ketelskamp 10
7942KG Meppel (The Netherlands)
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"Bill to address" + your (company) name:
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[Your client contract name]
ATTN: [your personal name]
[your personal address]
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It's important that you define all 4 addresses. If you don't specify this, it could be possible that Fedex/UPS/DHL will add your goods as "goods owner" on the delivery address (Serverius) and Serverius will be billed to. Serverius can not pay the mailman who is delivering your packages any (VAT/tax) fees because in case of that we should do this, we will automatically be the legal owner of the hardware. Therefore do not forget to add the Shipping, billed to, your company details, and invoices of your goods to the package!

Once the package is delivered at our datacenter, the Serverius staff will send a ticket with photo's of the shipping labels and boxes. As a reply, you need to reguest a remote hand to tell us what to do with the delivery(example: adding it to your rack or put it in the secure storage).

 

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