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How to: Delivering packages to Serverius

70% of the Serverius customers are from outside The Netherlands. That's why most of our customers just send their hardware to Serverius and our engineers will put it online.

How it works:

The main principle is to "send your hardware to yourself at the datacenter address of the Serverius". You are allowed to do this because every colocation client has a renting contract between Serverius and Client and therefore the Client has the right to sent hardware that will fit in its colocation rack/cabinet. At the data centers, Serverius will only receive the package(s) on behalf of the customer.

To send your packages, you need to add the"SENDER" +"RECEIVER" + "SHIPPING ADDRESS" (delivery address) and the "BIL TO ADDRESS + YOUR NAME" contact details:

"Sender" your (company) name:
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[Your (client) contract name]
ATTN: [your personal name]
[Your personal company/home address]
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"Receiver" your (company) name:
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[Your (client) contract name]
ATTN: [your personal name (same as your name in my.serverius.net) + optional ticket number]
[Your private company/home address]
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Delivery (receiver) address Serverius datacenter 1:
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Your name or company name
ATTN: [your
own client (company) contract name]
Street: De Linge 26
Zip: 8253PJ
City: Dronten
State/Provence: FLE
Country:
The Netherlands
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Delivery (receiver) address Serverius datacenter 2:
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Your name or company name
ATTN: [your own client (company) contract name]
Street: Ketelskamp 10
Zip: 7942KG
City: Meppel

State/Provence: DR
Country:
The Netherlands
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Delivery (receiver) address Serverius datacenter 3:
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Your name or
own company name
ATTN: [your own client (company) contract name]
Street: Laan van Ram 39
Zip:7324BW
City: Apeldoorn
State/Provence: GLE
Country:
The Netherlands
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"Bill to address" + your (company) name:
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[Your client contract name]
ATTN: [your personal name]
[your personal address]
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It's important that you define the Sender, Receiver, Delivery address and Billing addresses. If you don't specify this, it could be possible that Fedex/UPS/DHL will add your goods as "goods owner" on the delivery address (Serverius) and Serverius will be billed to. Serverius can not pay the mailman who is delivering your packages any (VAT/tax) fees because in case of that we should do this, we will automatically be the legal owner of the hardware. Therefore do not forget to add the Shipping, billed to, your company details, and invoices of your goods to the package!

Once the package is delivered at our datacenter, the Serverius staff will send a ticket with photo's of the shipping labels and boxes. As a reply, you need to request a remote hand to tell the Serverius on-site support engineer what to do with the delivery (example: adding it to your rack or put it in the secure storage).

 

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